2. Check in/Check out
Q: What are the standard check in and check out times of the resort?
A: The standard check-in time is 2:00 p.m. and check out is at 12:00 at noon.
Q: Is it possible to check-in earlier?
A: It is sometimes possible to check in earlier, however, this depends on availability and cannot be guaranteed.
Q: Can I have a late check-out?
A: It is possible to have a late check out; charging is, however, required in some certain circumstances, as following detail: Late check out before 2.00 p.m. is free of charge upon availability; Late check out until 6.00 p.m., an additional room night shall be charged at 390 baht per hour, upon availability; Late check out after 6:00 p.m., an additional room night shall be charged at the regular room rate.
Q: What should I present upon check in?
A: We need your reservation voucher, all passports and credit card for guarantee your stay.
Q: Do you have bell boy service?
A: Yes, we do. He will carry your baggage to rooms.